Based on reviews and the company's own statements on their website, I determined that Antonelli's exhibited the same qualities I value in my own hometown mechanic: thorough diagnostic skill, reliable service, affordability, not selling people on things they don't need, and the willingness to make things right in the event of a mistake. Basically, I value competency and integrity.
These things mattered to me when our family was facing car problems in the middle of our family vacation last week. Unwilling to risk pushing on to Utah, we headed to Grand Junction to find a mechanic. Even though our hotel was across town (and across the street from another mechanic), I brought our 2006 Pathfinder to Antonelli's for repair.
It ended up being a simple fix, but they took the extra time and effort to ensure there were no other contributing factors to our issue. And the final bill, even though our car was in their shop for quite some time, was very affordable. Bonus: although courtesy rides are not advertised, I requested one back to our hotel when I dropped the car off, and they were happy to oblige.
Expecting the most from Antonelli's, I was not disappointed. And from whay I overheard of their interactions with other customers while I was in the lobby, good service appears to be the norm for them, not the exception.
— KyleAndCarrie Hoger